Tasskel Connect
Every customer channel, one shared inbox.
A professional omnichannel hub for your team — live chat, email, SMS, Instagram, Messenger, and API channels routed into a single collaborative queue with realtime typing, AI-drafted replies, macros, SLAs, and assignment rules. Built multi-tenant so every workspace is fully isolated.
- Omnichannel inbox: live chat, email, SMS, Instagram, Messenger, API channels
- Realtime agent collaboration with live typing indicators
- AI-drafted replies, summaries, and next-step suggestions
- SLAs, macros, and automatic assignment rules
- Embeddable website chat widget
- Contact 360° timeline across every conversation
